Cloud Hosted Business Phones

Enquire Today

Call us on 1300 456 725

A Phone System Curated for Your Specific Business Workflow.

Available Everywhere you are:

Route Calls via Queues across offices and staff
Automatically Switch Queues based on the Time of Day, Day of the Week or based on a Holiday Schedule.
Use of Interactive voice response, or IVR, to enable callers to receive or provide information, or make requests using voice or menu inputs, without speaking to a live agent.
Integrate to your other line of business systems such as ERP or CRM software

Management Portal

An easy to use Management portal gives you and your staff complete control over their calls and messages.

Track Every Call
Automate Everything
Call Recordings
Sentiment Analysis
Full Control of your system anytime of the day or night
Ability to log in or out of call queues

Crystal Clear Calls

Advanced Carrier-Grade Infrastructure and active call monitoring ensures that all your calls are Crystal Clear on your deskphone in your office or anywhere on your mobile phone.

Next Generation Cloud Hosted Voice
Tier 1 Carrier-Grade Reliability
Geo-Redundant Infrastructure
Alerts and Sentiment Analysis
Live call Insights, Quality Monitoring

Access Anywhere

Access your business phone at the office or anywhere you like using the Webex Application on your Computer, Tablet or Mobile Phone.

Pick up or make a call at the Office, at Home or Overseas.
Your Caller-ID is your Office Number
Seemlessly Switch between your desk phone and mobile phone during a call
Live call Insights, Quality Monitoring

"We have been using this phone system for almost a year, and it has revolutionised our business.

There is much more flexibility both working from home and in the office. It is user friendly, reliable and has been very popular with our staff."

Dr Katie Frankish

Northern Beaches Psychiatry

Integrated Headsets

One Device to Connect to handset, Mobile and Computer

With a Range of Over 100 metres

"At Putzmeister Oceania, having a reliable and flexible communication system is critical to our operations, with over 75 employees and technicians working in the field across Australia. Opal Logic has provided and managed a cloud-hosted phone system that has exceeded our expectations in every way.

Their solution seamlessly supports multiple offices across several states, each with its own unique call workflows, ensuring smooth and efficient communication for all our departments. The system’s flexibility has been invaluable, allowing us to adapt to ourgrowing needs while ensuring our technicians remain connected no matter where they are.

Additionally, the automated call queues for holidays and after-hours have streamlined our customer service, ensuring no call goes unanswered. Opal Logic has delivered a professional, well-managed, and highly effective system that keeps our business running smoothly. We highly recommend their services to any organisation looking for a robust cloud phone solution."

Caroline

Marketing Manager

Your Phone System and Your Calls can be Available Wherever You Want Them to Be!

Available Everywhere you are:

Route Calls to whereever you are
Apps available for iPhone, Android or Computer
Your call can ring on your deskphone, your mobile, your computer or all three at once
When making calls, your Caller-ID is your Office Number
Seemlessly Switch between your desk phone and mobile phone even when you are in the middle of a call

Management Portal

Giving you and your team access 24x7

Track every call
Call Recordings
Ability to log in or out of call queues
Full Control of your system anytime of the day or night

Payments Over the Phone

Stricter Regulations starting in April 2025

Compliance with PCI-DSS is essential - Penalties Apply
Process Payments with a Virtual Terminal
Hands off Approach - No manual entry of Credit Card details

To help businesses navigate the new regulations, UCPayd by Access4 offers a comprehensive solution. UCPayd is designed to provide secure, PCI-DSS compliant payments over the phone.

By leveraging advanced encryption and secure call technology, UCPayd ensures that sensitive card information never enters the business's environment. This not only protects customer data but also simplifies compliance with the new PCI-DSS requirements.

With UCPayd, businesses can confidently process CNP transactions while maintaining the highest standards of security.

Cloud Based Phone Systems

Call us on 1300 456 725

A Phone System Curated for Your Specific Business Workflow.

Management Portal

Crystal Clear Calls

Access Anywhere

Dr Katie Frankish

Northern Beaches Psychiatry

Integrated Headsets

Caroline

Marketing Manager

Your Phone System and Your Calls can be Available Wherever You Want Them to Be!

Management Portal

Payments Over the Phone

Request a Demo and Pricing

Our Partnership with Access4